Last Updated: January 1st, 2021
ANNKE, Inc. and its affiliates (collectively “ANNKE”) provide the following services for use in conjunction with various ANNKE Internet-connected products (“Products”): (1) a ANNKE user website and user accounts that may be accessed at www.annke.com, and all associated sites connected with www.annke.com (the “Website”); (2) online services accessible through the Website (“Web Apps”); (3) software applications that can be downloaded to a mobile device (“Mobile Apps”); and (4) subscription services, including paid subscriptions to ANNKE’s cloud storage services and other paid features (“Subscription Services”). The term “ANNKE Services” means the Website, Web Apps, Mobile Apps, and Subscription Services.
This Privacy Policy explains how ANNKE handles the collection, storage, and disclosure of information, including personal information, regarding our ANNKE Services. It also applies to any information we collect from the operation and use of Products we sell while connected to the ANNKE Services (the “Products), and any other ANNKE Service that links to this Privacy Policy. This Privacy Policy does not apply to information collected by any third party, including through any application or content that may link to or be accessible from the ANNKE Services.
Please review this Privacy Policy carefully. By using the ANNKE Services, you agree to the personal data practices explained below. If you do not agree with these practices, please do not use any of the ANNKE Services, or otherwise provide us with your personal information.
We may modify this Privacy Policy at any time. If we make any material changes to this Privacy Policy, we will notify you by the email address specified in your account or by means of notice on the Website prior to the change becoming effective. Amendments to the Privacy Policy are effective immediately when posted on this site. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically checking for any changes to this Privacy Policy. Your continued use of any ANNKE Service after we any post amendments to this Privacy Policy will be deemed your acceptance of the changes to this Privacy Policy.
You can determine when this Privacy Policy was last revised by referring to the date it was “Last Updated” above.
ANNKE does not intend that any portion of its ANNKE Services will be accessed or used by children under the age of 13, and such use is prohibited. Our ANNKE Services are designed and intended for adults. By using the ANNKE Services, you represent that you are at least 18 years old and understand that you must be at least 18 years old in order to create an Account and purchase the goods or services advertised through our ANNKE Services. If we obtain actual knowledge that an Account is associated with a registered user who is not at least 18 years old, we will promptly delete information associated with that account. If you are between the ages of 13 and 18 years of age, you must have your parent or legal guardian register a Product or create an Account to use the ANNKE Services, and you must only use the ANNKE Services under the supervision of a parent or legal guardian. If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personally identifiable information to us please contact us at support@annke.com. A parent or guardian of a child under the age of 13 may review and request deletion of such child’s personally identifiable information as well as prohibit the use thereof.
When you interact with us and use our ANNKE Services, including through a connected Product, ANNKE will collect information directly from you when you provide it to us and automatically as you use the ANNKE services. This information includes both “personal information” and “non-identifying information.”
“Personal information” means information about you that specifically identifies you or, when combined with other information we have, can be used to identify you, such as name, telephone number, email address, physical address, date of birth, video content files that may contain personal visual identity information, and payment information.
“Non-identifying information” means information that alone cannot directly identify you, such as product serial numbers, log data that automatically records information about your visit, such as your browser type, domains, page views, the URL of the page that referred you, the URL of the page you next visit, your IP address, and page navigation, unique device ID collected from Products and your mobile devices, data from cookies, pixel tags, and web beacons, video content files that do not contain personal visual identity information, the country and time zone of the connected Product, geo-location, mobile phone carrier identification, and device software platform and firmware information.
ANNKE collects information that you provide to use when using the ANNKE Services, including through a connected Product, in several ways.
As you navigate the ANNKE website and interact with other ANNKE Services, ANNKE may use automatic data collection technologies to collect non-identifying information about your equipment, browsing actions, and patterns in several ways:
The technologies ANNKE uses for this automatic data collection may include:
In order to provide a better user experience, we, or our vendors on our behalf, may use information collected as described in this Privacy Policy to:
Unless you choose to unsubscribe, ANNKE may contact you by sending electronic communications in order to inform you about new Products and ANNKE Services. We also may use information collected as described in this Privacy Policy, with your consent, or as otherwise required or permitted by law.
We may disclose your personal information that we collect or that you provide as described in this Privacy Policy:
We may also disclose non-identifiable information (for example, aggregated or anonymized data) publicly or with third-parties.
We think that you benefit from a more personalized experience when we know more about you and your preferences. However, you can limit the information you provide to ANNKE as well as the communications you receive from ANNKE through your Account preferences.
Commercial E-mails
You may choose not to receive commercial e-mails from us by following the instructions contained in any of the commercial e-mails we send or by logging into your Account and adjusting your e-mail preferences. Please note that even if you unsubscribe from commercial email messages, we may still e-mail you non-commercial e-mails related to your Account and your transactions regarding ANNKE Services.
Cookies and Tracking
You may manage how your mobile device and browser handles Cookies by adjusting its privacy and security settings. Mobile devices and browsers are different, so refer to instructions related to your device and browser to learn about cookie-related and other privacy and security settings that may be available. While you may choose to block or not allow the use of Cookies, doing so may impair your use of ANNKE Services. Currently, we do not alter our data collection and use practices in response to Do Not Track signals.
You can opt-out of being targeted by certain third-party ad-servers and ANNKE served ads online using the National Advertising Initiative’s opt-out tool, the About Ads opt-out tool, or on TRUSTe’s site.
This Privacy Policy does not cover the collection methods or use of the information collected by Third-Party Ad-Servers, and ANNKE is not responsible for cookies or other tracking technology in third-party ads. We encourage you to review the privacy policies or statements of these third-party advertising companies to learn more about their use of cookies and other technologies. If you would like more information about this practice and to know your choices about not having this information used by third-party advertisers, please visit http://www.networkadvertising.org and http://www.aboutads.info/choices/.
Device Data
You may manage how your mobile device and mobile browser share certain device data with ANNKE by adjusting the privacy and security settings on your mobile device. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.
Keeping your personal information current helps ensure that we provide you with the most relevant offers. You can access and update your personal information via your Account profile. While we are ready to assist you in managing your subscriptions, deactivating your account, and removing your active profile and data, we cannot always delete records of past interactions and transactions. For example, we are required to retain records relating to previous purchases through our ANNKE Services for financial reporting and compliance reasons. In addition, because of the way we maintain certain services, after you delete certain information, we may temporarily retain backup copies of such information before it is permanently deleted.
We will retain your personal information for as long as your Account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
ANNKE has implemented commercially reasonable administrative, technical, and physical security controls that are designed to safeguard personal information. We also conduct periodic reviews and assessments of the effectiveness of our security controls. Notwithstanding the above, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, ANNKE cannot guarantee that your personal information is under absolute security with the existing security technology. The safety and security of your information depends on you, and you are responsible for keeping your password to access our ANNKE Services confidential. Additionally, you acknowledge that ANNKE is not liable for any losses in the vent your personal information is revealed or stolen due to any force majeure or security issues not caused by ANNKE. If you have any questions about the security of our ANNKE Services, you can contact us at support@annke.com.
Our ANNKE Services may allow you to publicly post or share information, communicate with others, or otherwise make information accessible to others. Prior to doing so, please read our Terms of Use carefully. All the information you post, share, or communicate may be accessible to anyone with Internet access, and any personal information you include may be read, collected, and used by others.
The ANNKE Services is intended for United States residents. Your personal information will be collected and stored in the United States, and subject to the laws of the United States. If you reside in a country outside the United States, please note that the data protection and privacy laws of the United States may not be as protective as the laws in your country. You are solely responsible for compliance with foreign laws, not ANNKE, when you provide your personal information and use the ANNKE Services from outside the United States. You agree that the laws of the United States will govern the processing of your personal information, including any obligations of security and third party sharing.
Please contact us if you have any questions or comments about our privacy practices or this Privacy Policy. You can reach us via online at support@annke.com. Please provide: (i) your name (or nickname) and preferred method of contact; and (ii) the details of your request or comment, along with any corresponding website links.
Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of personal information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the proceeding calendar year. In particular, the law provides that companies must inform consumers about the categories of personal information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by ANNKE pursuant to Section 1798.83 of the California Civil Code, please contact us via our contact information above. Please allow 30 days for a response.
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